General Shipping Policies for Domestic Orders.
Depending on the volume of orders, orders generally ship within 2-3 business days from the date of receipt of your order.
- Orders that come in late Fridays and weekends usually go out by Tuesday or Wednesday.
- Please allow approximately 1 to 6 business days from date of shipment for delivery depending on size of order and distance from Tennessee.
- At present we ship FedEx, UPS or USPS (United States Postal Service) (If you want your order shipped next day, second or third day air you pay all shipping charges). We use the shipper we feel will give you the best delivery time and the best guarantee of delivery based on the amount of your order. It is our sole desire and intention to get your order to you as soon as possible (ASAP).
NOTICE... Due to shipping rate increases, beyond our control, Foster Regal Laboratories shipping rates are subject to change without notice.
Returns
If you are dissatisfied with any product, please E-mail our Customer Service Department at sales@fosterregal.com within 30 days of the shipment date to receive authorization and return instructions.
All approved returns must be shipped to: Foster Regal Laboratories Returns Dept., 115 S.C.T. Court, PO Box 1506, White House TN, 37188
Damaged or Incorrect Items: In the event that any of your products arrive damaged, or you receive the wrong item, please call 1-800-837-6202 or E-mail our Customer Service Department at sales@fosterregal.com within 48 hours. DO NOT DISPOSE OF ANY DAMAGED PRODUCTS until you contact Customer Service for instructions, as we may require return of the damaged goods. In case of damage we will ship a replacement promptly. If you have ordered incorrectly, we will ship the correct item once we have received the return of the incorrect product.